David RD Gratton

Scoble ruins Facebook and Linkedin, but he may have a point

July 19, 2007

I found this post on Why Facebook Why now really surprising. Robert Scoble is a smart guy no question, but he appeared not to grasp what a social network is and that there can be many types. He compares LinkedIn to Facebook, as if belonging to one is mutually exclusive to belonging to another.

"I dropped off LinkedIn a year ago cause the expected useage model there is to have your friends do things for you. Pass along resumes, give references, etc. Because of my popularity I simply got too many requests to do those things. There is no such expectation on Facebook."

uhhh... that's the point of the LinkedIn network. I expect to get requests on LinkedIn to help my contacts with business. Also my contacts on LinkedIn range from very close business partners to loose connections that I met at a conference. My family and closest friends are not part of my LinkedIn contacts. Conversely, friends (new and old), family, and close business associates are on Facebook.

"I’ve been on Facebook for about a month and I’ve already gotten 2,452 friends."

uhhh... you have 2,452 friends! I'm a social guy, but you have to have a liberal definition of "friend" to have 2,452 people you call friends. Then I read:

I’ll add you to my friends’ list. Just request me to add you. Oh, did you know that once you’re my friend you can look around at all the people who are my friends? This makes getting access to interesting people very easy. If I get complaints about you, though, I’ll remove you as my friend, so don’t abuse this privilege. Thanks.

Ok so now I can be your friend for just reading your blog? This just sent me over the edge. Dude, how can we be friends if we have never had a dialog?

So... here is where I was writing a scathing rebuttal pointing out in detail the differences between LinkedIn and Facebook, and how by trying to use Facebook in the place of LinkedIn, Scoble was ruining Facebook! Then it donned on me. Robert's social life is probably completely tied to his work life and he is probably not alone. It makes sense that he would see very little separation in these networks.

I for one have been telling local indie bands to move to Facebook (from MySpace), because the "fan lists" they can generate there are much more valid and intimate. So, why wouldn't Robert want the same thing for his "fan list". Why not ask his readers to become friends. He can learn more about them and keep a more personal relationship with his readers. That's good business. Sign me up. I started out highly critical of his use of Facebook, but I now think Scoble has a point. I may also start using Facebook for my business contacts.

So what does this mean for LinkedIn?

LinkedIn has business relationship tools that I like to use. We have just been looking for a COO and got some great referrals from my LinkedIn network. I have been referred for business, and I have requested business introductions through the service. I suppose could have applied some of the tools in Facebook for this purpose, but the mechanisms are not as direct or as private as they are in LinkedIn. However, getting more personal information about my business contacts, which Scoble rightly points out is readily available on Facebook, would be highly useful.

So, LinkedIn should probably start developing a USEFUL Facebook application that leverages their tools. I would be so bold as to state that this is a much higher priority than developing their own API for 3rd parties.

(I still think Robert dropping off of LinkedIn because he was so popular that he received too many 'requests to do something' for his contacts is still misguided. The Tipping Point, or The Frog and Prince, would suggest that may not be a good networking decision.)

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David Gratton