David RD Gratton

Scoble ruins Facebook and Linkedin, but he may have a point

July 19, 2007

I found this post on Why Facebook Why now really surprising. Robert Scoble is a smart guy no question, but he appeared not to grasp what a social network is and that there can be many types. He compares LinkedIn to Facebook, as if belonging to one is mutually exclusive to belonging to another.

"I dropped off LinkedIn a year ago cause the expected useage model there is to have your friends do things for you. Pass along resumes, give references, etc. Because of my popularity I simply got too many requests to do those things. There is no such expectation on Facebook."

uhhh... that's the point of the LinkedIn network. I expect to get requests on LinkedIn to help my contacts with business. Also my contacts on LinkedIn range from very close business partners to loose connections that I met at a conference. My family and closest friends are not part of my LinkedIn contacts. Conversely, friends (new and old), family, and close business associates are on Facebook.

"I’ve been on Facebook for about a month and I’ve already gotten 2,452 friends."

uhhh... you have 2,452 friends! I'm a social guy, but you have to have a liberal definition of "friend" to have 2,452 people you call friends. Then I read:

I’ll add you to my friends’ list. Just request me to add you. Oh, did you know that once you’re my friend you can look around at all the people who are my friends? This makes getting access to interesting people very easy. If I get complaints about you, though, I’ll remove you as my friend, so don’t abuse this privilege. Thanks.

Ok so now I can be your friend for just reading your blog? This just sent me over the edge. Dude, how can we be friends if we have never had a dialog?

So... here is where I was writing a scathing rebuttal pointing out in detail the differences between LinkedIn and Facebook, and how by trying to use Facebook in the place of LinkedIn, Scoble was ruining Facebook! Then it donned on me. Robert's social life is probably completely tied to his work life and he is probably not alone. It makes sense that he would see very little separation in these networks.

I for one have been telling local indie bands to move to Facebook (from MySpace), because the "fan lists" they can generate there are much more valid and intimate. So, why wouldn't Robert want the same thing for his "fan list". Why not ask his readers to become friends. He can learn more about them and keep a more personal relationship with his readers. That's good business. Sign me up. I started out highly critical of his use of Facebook, but I now think Scoble has a point. I may also start using Facebook for my business contacts.

So what does this mean for LinkedIn?

LinkedIn has business relationship tools that I like to use. We have just been looking for a COO and got some great referrals from my LinkedIn network. I have been referred for business, and I have requested business introductions through the service. I suppose could have applied some of the tools in Facebook for this purpose, but the mechanisms are not as direct or as private as they are in LinkedIn. However, getting more personal information about my business contacts, which Scoble rightly points out is readily available on Facebook, would be highly useful.

So, LinkedIn should probably start developing a USEFUL Facebook application that leverages their tools. I would be so bold as to state that this is a much higher priority than developing their own API for 3rd parties.

(I still think Robert dropping off of LinkedIn because he was so popular that he received too many 'requests to do something' for his contacts is still misguided. The Tipping Point, or The Frog and Prince, would suggest that may not be a good networking decision.)

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I whole-heartedly agree with your view

Hi David!

Great to meet you at BarCamp Vancouver, too! Thanks for stopping by my blog today... I will definitely be blogrolling you!

You make some great points about Robert's POV on these two social networking environments.

I'd go a step further and say that each has it's place. For instance, I only let business contacts see a limited profile of my Facebook presence. Heck, I don't want my professional life marred by my trainwreck dating stories, and the occasional tipsy blog post. Not a good idea. It's actually rare that I let those two worlds intersect, actually, because I'm so public about my personal life on the blog notes I import to Facebook.

But, I hear that LinkedIn is upgrading their application/options to become more like Facebook, but for business. I think this is an important move for LinkedIn, because they are losing many people to the Facebook world.

One more quick point... And along the same lines as what you were talking about: I think it's absurd to include and invite everyone who reads my blog to my inner circle on Facebook. If they aren't true friends, they aren't added. I certainly don't want some weirdo that happens onto my personal blog to have access to my cellphone, address, and status updates. It's just not appropriate. To me, at least.

After more thought, Scoble's approach is not for me

Hi Tanya,

Thanks for the visit. I have given thought to joining Scoble's "free for anyone" friend list and even opening up my friend list to loose acquaintances. But that approach simply doesn't work for me. I presently do not suffer from Facebook notification overloaded that others are complaining about. Most importantly both LinkedIn and Facebook are full of contacts that really have a connection with me. I for one believe you are partly defined by the company you keep. My LinkedIn contacts are a good representation of my business world. My Facebook friends are a good representation of my inner circle of friends which does include some business contacts as well naturally.

If anyone sees my contacts they can ask me about them and I will be able to provide the nature of my relationship which is highly valuable to any kind of networking. Conversely, Scoble's friend list would be entirely meaningless to me if I was his friend.

from Steven Burda

Good read.

- Steven Burda, MBA
www.linkedin.com/in/burda

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